Tamara Design - Frequently Asked Questions

Testimonials

Amazing! You "magicked" it here as soon as you got my email! LOL!!! It arrived today! It's beautiful and I'm already wearing it! I've gotten so many compliments on the earrings...I can only imagine what I'll hear about the necklace!! It was a pleasure to meet you too! I look forward to seeing you at UAC next year! THAT will be awesome!! Take care and thanks again!! It's fabulous!!!!

--Claudia

"I saw your advertisement in The Mountain Astrologer. I'd been looking for astrological jewelry for a while, waiting for a piece that felt right. Your's had a personal touch, and I loved that. I also admired some of your other pieces, from the High Tech Shaman collection. I don't wear earrings, but I loved the crystal web pendant necklace. Your pieces look very original, and I'm looking forward to seeing the Birthday Bracelet."

--Jennifer N, New York

"First and foremost, I LOVE YOUR DESIGNS!! ...I enjoy astro related jewelry, yet haven't found classy designers such as yourself and have been limited to commerical astro-gemstone jewelry through retailers. Your upscale appearance, genuine quality, unique designs and elegant beauty is exactly what I've been seeking. Truly, you are the caliber designer that I've been looking for to partner/affiliate with."

--AstroDaija, Washington

"I just wanted to thank you for getting the order out so quickly to me. My mom Loved the neckalce and earrings and was so excited to get something so unique for her birthday this year! She is showing all of her friends and I am sure you will be getting more customers very soon. She also enjoyed reading all of the literature you sent along with the jewelry. She thought that was very fun. Thanks again for all of your help! I will definitely order from you again."

--Dawn, San Francisco

I am an amateur astrologer, and have been a subscriber to Horoscope Magazine for a number of years. I came upon your advertisement while leafing through a recent issue. I had been agonizing for weeks over what to get her for her birthday -- and when I checked out your web site, I was bowled over by the unique beauty of the jewelry showcased there. I was particularly impressed by the elegant simplicity of the Lapis/Fluorite necklace. As we all know, it's a chore to find a really special gift for somebody who already has everything. And although I am a Libran with Jupiter in Aquarius, and believe I understand Aquarians rather well, choosing a gift for one (especially for the female of the species!) can be a particularly daunting task. I want to thank you and your wonderful web site for making this task so much easier.

--Dennis - Los Angeles, California

Yes! Your order will be processed through our secure, encrypted payment gateway

including Pay Pal.

All custom orders will be processed and shipped within two to four weeks after payment receipt and confirmation. . Should you request expedited shipping, please add $15 for a Rush order confirmed by email or telephone and choose UPS/Fedex Overnight or 2nd Day Air.

All orders are shipped F.O.B. Oakland, California by USPS Priority Mail with insurance / delivery confirmation for
receipt in 5-7 days, or UPS / FEDEX Ground in 3-5 business days, unless otherwise noted on the website.
If you prefer Overnight Shipping, please email us at orders@tamaradesign.com and we will quote a price for additional shipping costs for your purchase via Express Mail, or Fedex / UPS 2nd day Express Air.

Tamara Designs would love to do business with you!
Please send us your re-sale tax ID number along with your Retail Store / Corporation Name, website address, mailing & billing address, phone, email & contact person along with a brief description of your establishment to: wholesale@tamaradesign.com . Our wholesale pricing structure will be shared upon receipt and verification of above information. Shipping charges are applied to total weight of order and shipping destination.

For exact shipping cost of your order, please email wholesaleinquiry@tamaradesign.com. Once your account is set up you can use the voucher code WHOLESALE at checkout. You must have an actual store in order to set up a wholesale account. We are not currently set up to sell to retail websites. Our inventory are limited editions and one of a kind pieces so we do not have a complete print catalog. Our website is our catalog, so check back often and send inquiries about quantities, for any particular piece/s to wholesaleinquiry@tamaradesign.com Please note our minimum order of $300.00.

Tamara Designs collects 8.25% sales tax on all items shipped within California.

Tamara Designs would be happy to consider participating in your charitable event or fund raiser for your Community, Organization or Association. To be considered, please contact Tamara at info@tamaradesign.com and give us the name of your Organization, event name & date, contact person and any other information pertinent to the specific event. We will contact you by email to inform you if we are able to participate. We apologize, but we since we are a small company, we can only participate in a limited number of events per year and they are on a first come first served basis.

All Tamara Designs are fully guaranteed to your satisfaction. Should you find that you would like to return a purchase you may request a merchandise exchange or a full refund, within 30 days. Only items that are in perfect condition will be accepted for exchange or refund. Buyer is responsible for all shipping and handling costs.

Within 60 days, repairs are free of charge. Fees for repairs after 60 days or customized alterations will be considered per piece, please contact via email. Buyer is responsible for all shipping and handling costs on repairs and alterations after 30 days.

If the information regarding birth dates, birth times or locations for customized jewelry was inccorect, please email us as soon as possible so we may catch the error in time. If not, we will reconfigure your jewelry to reflect the correct coordinates for an adjustment fee of $25.

Tamara Designs art to wear should be treated gently. Each design should be kept in the velvet storage bag included with purchase. Sterling silver and gold metal finishes will oxidize tarnish over time. Keep jewelry away from chemicals found in perfume or hair products. Polish gently with a moist cloth if needed.

Celebrate a special occasion! Give a Tamara Design Gift Certificate for a memorable, personalized treasure.